CUSTOMER SERVICE PROFESSIONAL (CSPT) TRAINING
HOW TO RESERVE A SEAT • Call/Text/whatsapp your name, phone number, email and course of interest to 08164085555 before training day for seat reservation [https://wa.me/2348164085555, 2349076777762?text=ENQUIRIES]
• Training Schedule: November 11, 9:00AM - November 12, 4:00PM
• Duration: 2 Days
• Training Method: Classroom
• COURSE OBJECTIVE At the conclusion of this Training Participants should be able to : a. Turn prospects into customers b. Minimize defections c. Have a large proportion of loyal customers . d. Have a profitable relationship of the type the customers would desire and with those who desire them. e. Use cross selling opportunities without annoying customers.